Rental Car Associate - AN BMW of Mountain View

United Fidelity BankMountain View, CA
Onsite

About The Position

The Rental Car Associate is responsible for managing and coordinating the leasing of rental cars to customers. AutoNation, a Fortune 150 company and one of the largest automotive retailers in the United States, offers innovative products, exceptional services, and comprehensive solutions. The company is undergoing a multi-year digital transformation and is committed to creating a diverse, equitable, and inclusive environment. AutoNation also supports cancer research and treatment through its DRVPNK mission, having raised over $40 million for cancer-related causes.

Requirements

  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Must have a valid drivers license
  • Excellent communication skills

Nice To Haves

  • Two years of customer service experience

Responsibilities

  • Ensure correct presentation of rental forms and finalization of bills
  • Make customer reservations
  • Supervise the maintenance, cleaning and gassing of the rental fleet, including shop rentals
  • Handle ESP, service rentals and body shop rentals
  • Be responsible for collecting credit extended to rental customers upon notification from accounts receivable
  • Inventory control of rental vehicles

Benefits

  • Competitive compensation
  • 401k matching
  • Insurance plans (health, dental, vision)
  • Maternity benefits
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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