Rental Car Associate - Ira Toyota of Danvers

Group 1 Automotive•Danvers, MA

58d

About The Position

CONSIDER YOUR CAREER WITH US! JOIN OUR TOYOTA CUSTOMER SERVICE TEAM AS A RENTAL CAR ASSOCIATE! Ira Toyota of Danvers is part of the fast-growing Group 1 Automotive, a leader in automotive retail sales and service. We are in search of a qualified Rental Car Associate to our Customer Service team. In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities

Requirements

At least 1 year of sales, service, or accounting in the Automotive industry experience required
ADP/ CDK experience a plus
Confidence in your ability to be successful
A desire to work in a commission, performance-based, environment
Great attitude with high-energy personality
Excellent customer service skills
Professional appearance and work ethic
Self-starter and self-motivated
Ability to work well in a process driven environment
Outstanding communication skills in both verbal and written
High school diploma or equivalent
Valid driver license in the state that you will work and a good driving record

Responsibilities

ADP/ CDK Booking and timekeeping for service department
Meet and greet service customers promptly in a professional and courteous manner
Liaison between the service and sales department
Coordinate accommodations, when requested by management, by booking car rentals for customers
Confirm reservations and distribute confirmations to the customer
Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers
Learn to overcome objections
Follow all company policies and procedures
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors