Rental Branch Manager

Yancey Bros. Co.•Covington, GA

About The Position

The CRS Rental Manager ensures that stores are efficient, profitable, and customer-focused. Managers consistently meet the needs of construction companies, industrial and commercial customers, and homeowners. As leaders, they are responsible for making decisions about staffing, fleet mix, budgets, equipment rental and sales.

Requirements

3-5 years in operations management, business planning, or sales support management role.
Previous experience and demonstrated success in team leadership and leader development
Deep understanding of the Rental industry
Detailed understanding of financial and operational metrics, and the ability to impact them
Experience successfully managing analytically rigorous corporate initiatives.
Leadership/Vision/Competitiveness/Drive
Strong accountability and initiative
Strong interpersonal and communication skills
Advanced problem solving capabilities
Valid driver’s license and acceptable driving record

Nice To Haves

Bachelor’s Degree from a four year college or university or related equivalent experience preferred
Knowledge of Spanish language preferable but not required.

Responsibilities

Ensure a high level of customer service is at or above the location’s goal for all employees of the branch
Continue to increase the market penetration of the branch and increase revenue
Complete performance reviews on staff and hold a meeting with the individual to discuss strengths and weaknesses
Hold monthly safety meetings to ensure that all employees understand the safety culture of the branch.
Handle or assist in the resolution of customer service issues
Review all contracts generated on a daily basis
Daily assess the need of fleet additions or subtractions ensuring that the location has the proper fleet mix.
Assist in debt collections either by phone or in person visits.
Interview, hire, and train employees; plan, assign, and direct work; apprise performance; reward and discipline employees; address complaints and resolve problems.
Participate in required safety program, and work in a safe manner
Complete additional tasks as assigned by management