Rental Agent

Lithia & Driveway•Roseville, CA

8d•$17 - $17

About The Position

We are part of Lithia Motors, Inc., one of the largest automotive retailers in the United States, the leading retailer in each of our markets and publicly traded on the NYSE (LAD). We’re looking for a self-motivated and career driven Rental Agent who will thrive in a challenging, dynamic environment. As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.

Requirements

A team player focused on providing exemplary customer service
Excellent organizational, time management & communication skills
Working knowledge of computers
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

Previous experience in the rental car industry, is a plus

Responsibilities

Greet customers in person, via email and by phone.
Communicate rental car quotes based on rates, estimated mileage, optional services and any requested insurance.
Explain all policies and procedures.
Prepare all rental contracts and return documents accurately and completely.
Ensure cars are ready for the next client.
Responsible for daily cash and credit transactions, balancing and reconciling rental car account/s.