RAM

Ryder Supply Chain Solutions•St. Louis, MO

1d•Onsite

About The Position

The Rental Account Manager exists as the primary Rental Sales/Marketing function at the BU level. This position mainly supports the commercial rental and trailer services product lines. Will increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts. The end result should be the pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization

Requirements

Strong verbal and written communication skills
Ability to build strong customer relationships
Performs work independently with minimal supervision
High energy, self directed, self motivated and able to work as part of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Highly thorough and dependable
Committed to good ethical business practices
Maintains a high degree of professionalism
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Detail oriented with excellent follow-up practices
Bachelor's degree in Marketing or 5 years equivalent job related experience
One (1) year or more sales experience or equivalent sales training

Nice To Haves

Three (3) years or more sales experience
One (1) year or more Industry experience

Responsibilities

Develop leads through cold calls, telephone solicitation and customer visits.
Assess customer's needs and develop a proposal through the use of product knowledge.
Work with rental operations to ensure equipment availability.
Market at the branch level and ensure rental sales representatives are skilled in telemarketing to prospective and current customers.
Maintain contact with customers through multiple visits and phone calls.
Ensure quality service by effectively handling customer complaints and staying abreast of customer needs and long-term rentals.
Retain customers in a price competitive market.
Schedule retention visits to long-term rental customers to ensure Ryder maintains a good relationship.
Develop proposals and contracts.
Maintain customer files.
Prepare follow-up correspondence and coordinate with other BU departments.
Maintain FIS integrity and accuracy of customer data in the DPS system.
Handle administration including credit approval, collections of receivables, and maintenance-PM status and updates of scheduling.
Ensure compliance with company procedures.
Deal diplomatically with collection of past due receivables.
Perform other duties as assigned.