Renovation Project Support Manager

Lowe's Companies, Inc.•Laurel, MD

11d

About The Position

The Project Support Manager is responsible for supporting Lowe's National Account team with contract development, renewals and pricing adjustments for national renovation accounts. Key Responsibilities Lead the development of customized renovation plans including quotes, project plans, and product forecasts across multiple sites and regions. Build relationships with key decision-makers within management and renovation construction companies to ensure alignment with their objectives. Partner with cross-functional sales teams to communicate customer plans, pricing, and provide support to drive connectivity with PSRs at the local level. Understand customer renovation goals, identify challenges, and find upselling and cross-selling opportunities. Conduct quarterly account reviews, track renovation progress, and address challenges. Create and confirm customer specific product list to ensure customer compliance. Support account setup needs to optimize project execution. Provides leads and guides local Project Support Representatives for project walks. Ensure post-sale follow-up to meet customer expectations and deliver projects on time in partnership with the Pro Solution Center team. Share best practices, account insights, and market trends with the broader Project support team. Attend project renovation planning sessions with national account customers. Represent Lowe’s Pro Supply and Project Support at industry events, promoting renovation solutions and staying informed on market trends.

Requirements

3 Years Relevant sales experience, including strategic global accounts in a business and/or account management organization.
3 Years Experience using computer programs; including the use of the CRM software, pipeline management and reporting system, and Microsoft Office
3 Years Previous experience in selling in a long sales cycle with complex financial data and strong understanding of financials, profitability, and cash flow.
3 Years Experience managing renovations (e.g., residential, commercial, and construction)

Nice To Haves

Bachelor’s degree Business Administration or related field
3 Years Experience working in Outside Sales (MRO), government/national accounts

Responsibilities

Lead the development of customized renovation plans including quotes, project plans, and product forecasts across multiple sites and regions.
Build relationships with key decision-makers within management and renovation construction companies to ensure alignment with their objectives.
Partner with cross-functional sales teams to communicate customer plans, pricing, and provide support to drive connectivity with PSRs at the local level.
Understand customer renovation goals, identify challenges, and find upselling and cross-selling opportunities.
Conduct quarterly account reviews, track renovation progress, and address challenges.
Create and confirm customer specific product list to ensure customer compliance.
Support account setup needs to optimize project execution.
Provides leads and guides local Project Support Representatives for project walks.
Ensure post-sale follow-up to meet customer expectations and deliver projects on time in partnership with the Pro Solution Center team.
Share best practices, account insights, and market trends with the broader Project support team.
Attend project renovation planning sessions with national account customers.
Represent Lowe’s Pro Supply and Project Support at industry events, promoting renovation solutions and staying informed on market trends.

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards