Renovation Manager - Conversions Essentials and Suites

IHG Career

1d•$74,000 - $105,000•Remote

About The Position

Responsibilities include managing all on-site PIP renovation / conversion design and construction activities to ensure compliance or non-compliance with franchise License Agreement, including conformance with any associated PIP, Plan Review and FF&E submittals, and brand standards, including life safety and ADA requirements. Provide design, construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects, including working out design / construction solutions as project field conditions arise, thus ensuring timely and successful completion of projects while promoting Great Hotels Guests Love. May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities. From time to time provide feedback to management and brand on product related issues / recommendations for improvements.

Requirements

Bachelor's Degree in Architecture, Design, Construction Management, or a relevant field of work, or an equivalent combination of education and work related experience.
5 to 7+ years progressive work-related experience in design and/or architecture, with demonstrated technical proficiency related to the position. Previous experience in the hotel industry or similar desired. Project Management skills.
Project management experience in organizing, planning and executing complex, large-scale projects from conception through implementation.
Communicate effectively—verbally and in writing—with PCs, architects, designers, and contractors, clearly conveying project requirements. Prepare thorough plan reviews that clearly document Brand standards and life safety requirements in response to project submittals.
Demonstrate knowledge of brand standards and full understanding of the differences in the various brand standards; a clear understanding of ADA requirements and Company Life Safety Requirements.
Ability to read architectural, mechanical, plumbing, sprinkler, and electrical drawings, and produce comprehensive technical PIP renovation documents incorporated into franchise License Agreements. Stay current on construction trends, codes, and design through ongoing professional education.
Demonstrate ability to effectively prioritize project details and manage time usage to track active renovation, conversion and new development properties, and to determine if plans have been submitted in a timely manner.
Travel – 75%
Location – Remote: Candidate must reside in a major US city near a major airport. Preference for one of the following locations: Texas; Portland, OR, Seattle, WA, Denver, CO or Atlanta, GA.

Nice To Haves

NCIDQ, AIA or ASID certifications preferred.
CAD training and familiarity with CAD systems also preferred.

Responsibilities

Property Improvement Plan (PIP) projects – Conduct PIP renovation inspections and product assessments using the Brand Master Plan PIP Strategy for existing and conversion hotels seeking IHG franchise licensing or re-licensing.
Perform comprehensive property walkthroughs to evaluate design relevance, product condition, and compliance with brand standards, life safety requirements, and building codes.
Develop detailed PIP narrative documents outlining renovation requirements to improve GuestView scores and revenue performance.
Lead onsite design reviews and manage PIP execution with ownership throughout a 12–24 month renovation period to ensure timely completion and full compliance with approved plans, brand standards, and codes.
Conversion projects – Conduct multiple progress visits, referencing Plan Review documents and correspondence, for hotels entering the IHG system through the New Hotel Opening Program (NHOP).
Meet with ownership during renovations to set project expectations, assess readiness, resolve field issues, and ensure compliance with PIP and Plan requirements, brand and life safety standards, building codes, and ADA.
Proactively partner with the mid-scale Development team and owners prior to Franchise Approval Committee (FAC) review to align on scope, design issues, and renovation timelines, improving FAC approval success and timely license execution for new builds and PIP conversions.
Serve as the first‑level PIP appeal contact for waiver and timeline extension requests, negotiating scope and completion schedules.
Assess project progress and recommend PIP default for non‑compliant or delayed hotels when necessary, while developing viable strategies to bring properties into timely PIP compliance.
Consult with franchisees, design professionals and hotel owners to assist in the development of construction schedules for Property Improvement Plan (PIP) hotel projects.
Review site plans to ensure compliance with applicable laws, company regulations and brand standards, and comment on required changes or improvements to such plans.
Effectively manage an assigned territory by evaluating and tracking progress all ongoing PIP project field activities, prepare written reports and/or summaries for management as needed.
As part of the License Agreement documentation trail, provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives.
Owner Relations – Build strong franchisee/owner relationships by providing reasonable support, addressing design, construction, and PIP waiver requests, and offering practical design solutions, including recommending qualified design professionals when needed.