Renewals Territory Representative

Quest•Columbus, OH

20d•Onsite

About The Position

Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Software Sales Renewals Territory Representative to support our Renewals business. This position will be based out of our Dublin, Ohio office. This is an entry level position on the renewals team with potential for Career Development. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth. The primary responsibility of the Software Maintenance Renewals Territory Representative is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, upselling prepaid maintenance and reinstating lapsed customers. The Renewals Territory Representative will create strong working relationships with the Quest Software Sales team, and other internal teams to ensure complete customer satisfaction. This position is based in our Columbus, OH office.

Requirements

2+ years of sales, renewal or account management experience or a combination of experience and education
Strong organization skills with an emphasis on territory management
Excellent PC and internet skills with a strong understanding of Microsoft Office
Experience working in a fast-paced environment
Must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls
Must be able to work from our office located in Columbus, OH

Nice To Haves

Associate degree
Customer Success background
Experience selling software, telecommunications, or insurance
Siebel or Salesforce.com experience

Responsibilities

Achieve quarterly assigned team sales quotas
Maintain accurate forecast activities for assigned region in the CRM
Effectively defend against competitive pressures and uncover additional opportunities
Take an account management approach to identify co-termination and reinstatement opportunities
Interface with Quest software renewals management, technical support and business unit teams to help ensure customer success and timely feedback being returned to the business leadership of Quest
Build knowledge on a specific technology solution area such as security, database or systems management products
Will stay up to date on our new technology and support offerings which will enable you to increase your sales to your customers
A successful individual will develop relationships with his/her peers in field sales, technical support or with the product managers to ensure customers’ needs are met
Work independently managing full sales cycle to close- leverage cross-functional resources to achieve results and meet customer needs
Partner with other members of the renewal team and with field sales to support in the selling process

Benefits

Competitive pay, annual bonuses, and top-performer recognition.
Comprehensive health, family, and retirement benefits.
Flexible work options, generous PTO, and wellness programs.
Professional growth through learning platforms, mentorship, and leadership programs.
Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

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