Renewals Specialist

Recorded Future•Boston, MA

About The Position

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! Recorded Future is looking for a Renewal Specialist. As a Renewals Specialist, your primary responsibility will be to retain renewal revenue for Recorded Future’s customer base. Working closely with Account Directors, Customer Success, Channel Partners and Leadership, you will assist with renewing and retaining business across your assigned territory.

Requirements

At least 1+ year of sales experience, including Inside Sales, Outside Sales, Account Management, Customer Success, or similar roles.
Experience in a competitive, sales-driven environment.
A track record of success and high achievement.
A positivity, a can-do attitude, flexibility, and curiosity are a must.

Nice To Haves

SaaS or High Tech sales experience is preferred.
Security experience is a plus but not mandatory.
Experience with Channel Sales and Direct Sales are both valuable.
A Bachelor’s Degree or higher is desirable.

Responsibilities

Manage up to 200 customer accounts for renewal and retention: Ensure customer satisfaction and renewal of contracts.
Meet or exceed assigned renewal revenue targets: Consistently achieve or surpass company goals for renewal revenue.
Negotiate, protect, and grow the renewal revenue stream within the assigned territory: Use strategic negotiation skills to safeguard and enhance revenue.
Drive on-time and accurate renewals: Adhere to internal processes and procedures for timely and precise renewals.
Maintain consistent and accurate deal progression updates in Salesforce.com: Ensure all renewal opportunities are accurately tracked from Quote to Close
Build and leverage relationships with internal and external teams: Collaborate with various stakeholders to achieve positive outcomes for the company and your customers.