Remote Renewals Operations Manager

Jobgether • Prior Lake, MN

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Renewals Manager - REMOTE. In this pivotal role, you will oversee the entire renewals process, ensuring that customer contracts are renewed accurately and on time. By collaborating closely with various teams such as Sales and Customer Success, you'll help drive revenue retention and foster customer satisfaction. Your efforts will have a direct impact on our partner's growth by enhancing operational efficiency and compliance. If you possess strong attention to detail and thrive in a dynamic environment, this could be the perfect fit for you.

Requirements

• 5+ years experience with B2B contracts, preferably in SaaS.
• Strong organizational and project management skills.
• Excellent verbal and written communication abilities.
• Intermediate to advanced proficiency in Excel.
• Experience with Salesforce or similar tools.
• Strong financial acumen and data analysis skills.
• Ability to manage multiple deliverables under tight deadlines.

Responsibilities

• Develop strategic plans for long-term renewals with a focus on enterprise-level customers.
• Manage the end-to-end renewal billing process, ensuring timely invoicing.
• Collaborate with internal teams to track and validate upcoming renewals.
• Oversee contract terminations and maintain comprehensive records.
• Implement process improvements for efficiency in renewals and billing.
• Track renewal performance metrics and support revenue forecasting.

Benefits

• Medical, Prescription, Vision, and Dental Insurance.
• 401(k) with company match.
• Paid Time Off, Holidays, and Volunteer Hours.
• Life Insurance and Disability Insurance.
• Employee Wellness and Assistance Programs.
• Tuition Assistance and Employee Recognition Programs.
• Pet Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed