Renewals Manager (Remote - US)

Jobgether

2d • Remote

About The Position

The Renewals Manager will lead the development and execution of a new renewals function, driving retention and revenue growth across a portfolio of active accounts. Starting as an individual contributor, you will own client renewals and guide them through transitions to updated pricing structures. As the function matures, you will build, mentor, and manage a high-performing team of renewals specialists to scale impact across thousands of accounts. This role works closely with Customer Success, Sales, and Finance teams to ensure alignment of renewal strategies with client needs and organizational goals. The ideal candidate thrives in a fast-paced SaaS environment, is highly data-driven, and has a proven ability to influence and negotiate with clients while implementing scalable processes.

Requirements

• 3–5 years of experience in SaaS with a focus on renewals, account management, or sales operations.
• Proven track record of building or scaling a renewals or account management function.
• Strong Salesforce expertise, including accounts, opportunities, and CPQ workflows.
• Skilled in client negotiations, objection handling, and contract management.
• Highly organized, data-driven, and detail-oriented with strong follow-through.

Nice To Haves

• experience guiding clients through pricing transitions or migrations
• building new revenue functions in SaaS
• health tech experience
• familiarity with DocuSign or subscription billing/CLM tools

Responsibilities

• Establish and scale the renewals function, creating repeatable processes, playbooks, and reporting frameworks.
• Manage a portfolio of renewal and migration opportunities from contract preparation through signature.
• Educate clients on pricing transitions, timelines, incentives, and benefits of simplified billing.
• Collaborate with Customer Success, Sales, and Finance to align renewal strategies, incentive programs, and client communications.
• Serve as the escalation point for renewal blockers, objections, and concession requests.
• Define and monitor key performance metrics and dashboards for renewal health and forecasting in Salesforce.
• Hire, mentor, and lead a team of renewals specialists as the function expands.
• Provide leadership with client feedback and market insights to inform pricing and renewal strategy.

Benefits

• Highly competitive salary with bonus potential
• Flexible paid time off and 11 paid holidays
• Health, dental, vision, disability, and life insurance
• Parental leave and pet insurance
• 401(K) with company match
• Opportunity to shape a high-impact renewals function in a fast-growing SaaS organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees