Renewals Manager

Cyera • Chicago, IL

112d

About The Position

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. We’re looking for a high-performing individual who’s eager to make an impact, take ownership, and grow their career in a fast-paced, collaborative environment. The Renewals Manager is an individual contributor inside-sales role that sits at the frontlines of customer retention and growth. You’ll own and manage a portfolio of accounts, driving successful renewals and uncovering opportunities to expand relationships through cross-sell and upsell motions. In this role, you’ll analyze and understand a customer’s business, processes, challenges, and objectives, working closely with Account Executives, Revenue Operations, and Customer Success to help customers achieve their goals. This position is a great match for someone who enjoys working in a fast-moving team-oriented environments where processes are still evolving. If you're excited by the opportunity to help shape how things are done and are looking to advance your career in sales, renewals, or account management, this might be the place for you.

Requirements

• Minimum 1–2 years of experience in renewals, sales, or customer success
• Demonstrated ability to manage multiple accounts and priorities
• Exceptional communication and relationship-building skills
• Executive presence with the ability to confidently engage senior stakeholders
• Strong presentation abilities and creative problem-solving mindset
• Excellent time management and organizational capabilities
• Strong negotiation skills
• A 'relationship-first' mindset: naturally curious, empathetic, and driven to help customers succeed
• Experience using CRM systems (e.g., Salesforce) and analytics tools to track performance and drive strategy
• Ability to work independently in a fast-moving environment with remote teams

Responsibilities

• Lead the end-to-end renewals process, ensuring timely closure and high retention rates
• Build and maintain trusted relationships with decision-makers and champions across your accounts
• Identify, qualify, and close expansion opportunities in partnership with Account Executives
• Leverage CRM and reporting tools to surface insights and risks, enabling proactive customer engagement
• Collaborate cross-functionally with Sales, Deal Desk, Operations, and Customer Success to drive seamless renewal cycles
• Negotiate terms with procurement and legal stakeholders, balancing customer needs with business objectives
• Provide clear, professional, and compelling communication both written and verbal across internal and external stakeholders
• Manage time effectively across a high volume of accounts and deadlines
• Serve as a customer advocate, championing service excellence and long-term satisfaction

Benefits

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• Paid holidays and sick time
• Health, vision, and dental insurance
• Life, short and long-term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees