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The MuleSoft Renewals Manager at Salesforce is responsible for managing a portfolio of renewal contracts within a designated territory. This role focuses on building strategic relationships across various departments to minimize customer attrition, accurately forecast risks, and enhance customer success during the renewal process. The Renewals Manager will engage with customers and internal teams to identify and resolve issues, maintain an updated pipeline, and assist in the evolution of pricing and packaging strategies while adhering to Salesforce policies.