Renewal Transformation Program Manager

ServiceNow•San Diego, CA

4h•$116,600 - $203,900•Remote

About The Position

What you get to do in this role: Take small to large IT Business Applications programs/projects from original concept through final implementation Develop detailed program/project execution plan, and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors Organize Scrum rituals (Planning, Standups, review, retrospective, etc.) Create status reporting to support project/program discussions at Steering Committee and Sponsor level Promote organizational understanding of Agile roles and to help teams and individuals transitioning from waterfall to Agile Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
12+ years of hands-on project management experience
Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments
Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement
Experience leading Steering Committee meetings with executive management
Should guide teams and provide technical solutions while mitigating or removing hurdles / obstacles
Experience overcoming project crisis

Responsibilities

Take small to large IT Business Applications programs/projects from original concept through final implementation
Develop detailed program/project execution plan, and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints
Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors
Organize Scrum rituals (Planning, Standups, review, retrospective, etc.)
Create status reporting to support project/program discussions at Steering Committee and Sponsor level
Promote organizational understanding of Agile roles and to help teams and individuals transitioning from waterfall to Agile
Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking