Renewal Manager - Trading & Asset Services
About The Position
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS? About the team: Trading & Asset Services Front Office & Portfolio Solutions Renewal Strategy & Execution Join our team today! The Renewal Management team strives to renew current partnerships with FIS customers across difference market segments and product suites in North America. This role is critical to maintaining revenue continuity, enhancing client satisfaction, and identifying growth opportunities through upselling and cross-selling. What you will be doing: As a Renewal Management Sales Executive, you’ll be part of a team of self-motivated, high achieving Renewal Management professionals striving to renew current partnerships with FIS customers across designated market segments and product suites in North America. By providing industry-leading solutions, strategic products, and industry expertise, you’ll retain and drive some of the most exciting new technology in capital markets while advancing the way the world pays, banks and invests.
Requirements
- Prior Capital Markets products experience
- Expertise in the Trading & Asset Services Front Office & Portfolio Solutions industry, and the competitive Trading & Asset Services Front Office & Portfolio Solutions Landscape
- Experience in fintech sales, client retention, renewals, or customer success within a global financial technology or services environment
- Demonstrated ability to navigate complex financial landscapes and build strong relationships with clients ranging from Enterprise clients to smaller tiers of corporates
- Excellent communication and presentation skills
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions
Responsibilities
- Working with current FIS customers to retain their business for the Trading & Asset Services Front Office & Portfolio Solutions
- Responsible for continually improving renewal growth & reducing attrition
- Identify & execute specific growth and renewal strategies for the Trading & Asset Services Front Office & Portfolio Solutions Business
- Identify current contracts approaching expiration to initiate and conduct retention discussions with the relevant customer
- Prepare and present overviews of the client’s current FIS relationships and product suites to establish baseline understanding of the business involved in the renewal
- Prepare, present, and negotiate pricing proposals to retain the client relationship
- Present and negotiate updated contract documents to retain the client relationship
- Identify “next best” or new products the customer can use to grow their business and facilitate incorporation of those into the renewal discussions
- Partner with Sales, Line of Business, and Customer Success teams to ensure integrated renewal processes and client lifecycle management
- Champion the voice of the client internally, leveraging insights to improve product offerings and service delivery
Benefits
- Opportunities to innovate in fintech
- Inclusive and diverse team atmosphere
- Professional and personal development
- Resources to contribute to your community
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
