Remote Veteran Client Services Manager

AO Globe LifeJacksonville, FL
1dRemote

About The Position

AO Globe Life is hiring mission-driven professionals to support veterans and their families in a fully remote career. In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help veterans and their families make informed decisions—all while building a long-term career.

Requirements

  • Must be authorized to work in the United States
  • Veteran or military spouse background preferred
  • Strong communication and leadership skills
  • Comfortable working independently in a remote environment
  • Laptop or computer with camera + reliable internet

Responsibilities

  • Meet with clients virtually using Zoom
  • Walk veterans and their families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and follow-ups
  • Deliver a professional, client-first experience
  • Participate in training, mentorship, and leadership development

Benefits

  • 100% remote — work from anywhere in the U.S.
  • Flexible scheduling with autonomy
  • Mission-driven work supporting the veteran community
  • Clients have already requested to be contacted
  • Strong team environment built on accountability and support
  • Clear path into leadership and management roles
  • Ongoing training and professional development
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