Remote Vacation Services Coordinator

Destination KnotDetroit, MI
4d$45,000 - $65,000Remote

About The Position

Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience. This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools.

Requirements

  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable working with online systems and digital platforms
  • Ability to manage multiple tasks in a remote environment
  • Reliable internet access and ability to work remotely

Nice To Haves

  • Customer service, scheduling, or administrative experience preferred

Responsibilities

  • Provide support for vacation planning and reservation requests
  • Assist with coordinating accommodations, scheduling, and related services
  • Maintain accurate client records and documentation in internal systems
  • Communicate professionally with clients via email, phone, and online platforms
  • Review confirmations and service details for accuracy and completeness
  • Provide general customer service and administrative support
  • Follow established workflows and internal procedures
  • Collaborate with internal teams to support client needs and timelines
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