Remote Travel Assistance Coordinator

Live the Dash TravelLos Angeles, CA
9hRemote

About The Position

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.

Requirements

  • Customer-first mindset with strong communication skills
  • Reliable, organized, and capable of multitasking
  • Comfortable navigating online systems and digital booking tools
  • Passionate about travel and delivering excellent service

Nice To Haves

  • Experience in customer support, hospitality, or tourism preferred

Responsibilities

  • Respond to client inquiries via email, phone, and messaging systems
  • Process itinerary changes, cancellations, and special travel accommodations
  • Provide accurate guidance on travel requirements and agency policies
  • Conduct proactive check-ins with clients ahead of travel dates
  • Efficiently manage and resolve customer concerns with professionalism

Benefits

  • Work-from-home flexibility
  • Flexible hours
  • Training and mentorship
  • Growth opportunities within a growing travel company
  • Access to industry discounts and travel benefits
  • Positive and team-oriented culture
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