Taiwanese - Remote Telephonic Interpreters

Language Services Associates, Inc. • International Falls, MN

4d • Remote

About The Position

As a telephonic interpreter for Taiwanese in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Requirements

• Full fluency in both English and Taiwanese
• US or International Based
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet, secure, and free from outside noises

Nice To Haves

• 2+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed