Remote Support & Retention Specialist
About The Position
Join Our Customer Service Leadership Team Work From Home • Enjoy Flexibility • Grow Your Career Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We’re looking for service-driven leaders to join our Customer Service Leadership Team in a fully remote capacity. This opportunity is perfect for individuals who value people, collaboration, and balance. You’ll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career—without sacrificing your personal life. Role Overview Position: Customer Service Leadership Location: 100% Remote Schedule: Flexible As a member of our leadership team, you’ll guide service professionals, support client relationships, and foster a positive, performance-focused team culture. Why Join Our Team? Work-Life Balance Enjoy the flexibility of remote work while creating a schedule that fits your lifestyle and commitments. Supportive & Inclusive Environment Be part of a people-first organization that prioritizes well-being, collaboration, and professional success. Mentorship & Leadership Growth Receive ongoing coaching from experienced leaders invested in your development and advancement. Union-Supported Benefits Work within a union-supported environment that values fairness, security, and professional protection. Perks & Incentives Annual Incentive Trips recognizing top performance Medical Insurance Reimbursement Program to support your well-being Leadership & Skills Training focused on communication, management, and team development How to Apply If you’re ready to join a flexible, supportive, and growth-focused leadership team, submit your resume for consideration. All interviews are conducted via Zoom video conferencing for your convenience and safety. Take the Next Step Build a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact—while maintaining balance in your life. Apply today and lead with purpose.
Requirements
- A strong commitment to exceptional customer service
- Excellent communication and interpersonal skills
- The ability to lead, inspire, and motivate teams
- A dedication to professional growth and continuous improvement
- Strong time management and work-life balance skills
Responsibilities
- Guide service professionals
- Support client relationships
- Foster a positive, performance-focused team culture
Benefits
- Annual Incentive Trips recognizing top performance
- Medical Insurance Reimbursement Program to support your well-being
- Leadership & Skills Training focused on communication, management, and team development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
