Remote Support Professional

Hope Haven Inc.•Spirit Lake, IA

1d•Onsite

About The Position

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual. Remote Support Professional This is NOT a work from home position- Location is in Spirit Lake, IA Shift 2:00pm- 10:00pm shifts Monday - Friday one 8:00am-8:00pm shift every 3rd weekend Duties and Responsibilities: A belief that individuals with a disability can fully participate in societal roles, alongside community members without disabilities. Maximizing opportunities for the development of individual relationships with community members. Complete tasks as scheduled and as required to work in various service settings including the community living site, day habilitation, and integrated employment sites, as well as volunteer opportunities in the community and other places in the community where integration can occur. Provide support and training to individuals as identified in the service plan, and assure individual’s physical and mental needs are being cared for, which may include hygiene, bathing/showering, toileting, escort, transition time, and meal time assistance. Teach self-control and self-management skills in accordance with departmental training. Complete documentation requirements (client logs, charts) as determined by the Service Plan and regulations at the end of the shift or within 24 hours with supervisor approval. Support individuals in developing and carrying out a daily schedule of activities tailored to meet the needs of the person being supported. Assist individuals in arranging necessary appointments and transportation as needed and assure the appropriate documentation has been completed Provide transportation to and from residence, employment, day hab, and other community sites. Promote personal safety and safety measures among team and clients being supported. Follow all safety procedures. Be a TEAM PLAYER by promoting positive communication and working relationships with all team members and the community. Complete all established training and courses within established timelines. Support individuals with complex needs in community settings. Be awake at all times to provide support through monitoring alerts from the technology and/ or to provide direct virtual support to individuals as scheduled or needed. Responds to urgent requests from individual served, and as needed escalates to dispatching of back-up in person staffing

Requirements

High School Diploma required.
Good communication (verbal and written), organizational and leadership skills.
Computer literate or have basic knowledge computer skills (willing to learn Excel if unfamiliar).
Ability to exercise sound judgment in making decisions.
Ability to complete Hope Haven courses and/or required orientation training and all other agency requirements.
Valid Class C driver’s license required
Ability to pass a health assessment at time of hire and ability to maintain up to date health assessment as requested per regulations.
Clearance from all applicable background checks as required by service standards.
Provide proof of state minimum liability insurance coverage.

Responsibilities

A belief that individuals with a disability can fully participate in societal roles, alongside community members without disabilities. Maximizing opportunities for the development of individual relationships with community members.
Complete tasks as scheduled and as required to work in various service settings including the community living site, day habilitation, and integrated employment sites, as well as volunteer opportunities in the community and other places in the community where integration can occur.
Provide support and training to individuals as identified in the service plan, and assure individual’s physical and mental needs are being cared for, which may include hygiene, bathing/showering, toileting, escort, transition time, and meal time assistance.
Teach self-control and self-management skills in accordance with departmental training.
Complete documentation requirements (client logs, charts) as determined by the Service Plan and regulations at the end of the shift or within 24 hours with supervisor approval.
Support individuals in developing and carrying out a daily schedule of activities tailored to meet the needs of the person being supported.
Assist individuals in arranging necessary appointments and transportation as needed and assure the appropriate documentation has been completed
Provide transportation to and from residence, employment, day hab, and other community sites.
Promote personal safety and safety measures among team and clients being supported. Follow all safety procedures.
Be a TEAM PLAYER by promoting positive communication and working relationships with all team members and the community.
Complete all established training and courses within established timelines.
Support individuals with complex needs in community settings.
Be awake at all times to provide support through monitoring alerts from the technology and/ or to provide direct virtual support to individuals as scheduled or needed.
Responds to urgent requests from individual served, and as needed escalates to dispatching of back-up in person staffing

Benefits

Health Insurance coverage by Wellmark Blue Cross Blue Shield
Free $15,000 Term Life Insurance Policy
403B Retirement Plan with 8% employer match after one year
Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
Paid Time Off (PTO) and Temporary Medical Leave (TML)
Holidays based on status of employment
Bereavement Leave
Military Leave
Jury Duty
Employee Assistance Program (EAP)
FMLA (Family Medical Leave Act)
Student Loan Forgiveness (PSLF Program)
BVU Partnership Educational Benefits
Pay on Demand with Dayforce Wallet