Remote Supervisor, Contracts and Chargebacks

Jobgether

2d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Supervisor, Contracts and Chargebacks. In this role, you will manage a team dedicated to ensuring the timely processing of contract membership information. Your leadership will foster growth and maintain team metrics, all while liaising with various stakeholders to streamline contract management. This is an opportunity to make a significant impact on operational efficiency while working remotely.

Requirements

• Undergraduate degree in relevant field (Business, Economics, Accounting, etc.)
• 5+ years of work experience, including 1+ year of remote management experience
• Knowledge of Contract & Chargeback processes
• Proficient in Microsoft Word, Excel, and Power BI
• Strong written and verbal communication skills
• Exceptional presentation and interpersonal skills
• Demonstrated leadership and delegation abilities
• Strong customer service orientation
• Excellent organizational skills with attention to detail
• Self-motivated and goal-oriented
• Strong analytical skills with the ability to analyze data
• Adaptable to change in a positive business environment
• Ability to support management decisions effectively
• Competence in summing up information conclusively
• Commercial acumen and hands-on approach
• Experience collaborating with diverse teams

Nice To Haves

• Experience in the pharmaceutical industry preferred
• Prior experience in SAP is desirable

Responsibilities

• Lead, guide, and develop a team of senior analysts and analysts
• Ensure timely updates of all contract pricing and membership information into the contract management database system
• Assist in identifying the cause for variances in contracts
• Receive, identify, and resolve discrepancies associated with assigned supplier contract issues
• Communicate effectively with customers, suppliers, and external partners to resolve inquiries
• Validate contract maintenance reports and make necessary updates
• Assist in the reconciliation of chargebacks
• Oversee the collection of dues from suppliers, minimizing write-offs
• Coordinate with Finance and Accounts Receivable teams to resolve invoice discrepancies
• Develop innovative solutions to streamline team workflow
• Review goal and performance measurements; develop plans to ensure goals are met
• Manage, mentor, and evaluate the performance of analysts
• Evaluate business processes and recommend changes to improve efficiency
• Develop and apply policies and procedures for department staff development
• Work with management to align team responsibilities with organizational objectives
• Analyze reports against established KPIs and communicate findings to upper management
• Oversee practices related to business management tool administration
• Lead multiple workstreams and collaborate with key teammates and leadership
• Support department managers in meeting preparations

Benefits

• Comprehensive medical, dental, and vision care
• Support for working families, including backup dependent care and adoption assistance
• Behavioral health solutions and paid parental leave
• Various training programs and professional development resources
• Opportunities to participate in mentorship programs and volunteer activities
• Inclusive culture that supports personal well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees