Remote Student Re-Enrollment Advisor (Temp)

Universal Technical Institute • Orlando, FL

1d • $25 - $28 • Remote

About The Position

Join a student‑focused team where you’ll play a crucial role in helping future graduates restart their journey with confidence and excitement. As a Remote Student Re-Enrollment Advisor , you’ll guide students through essential pre‑start steps, spark engagement, and keep them motivated from first contact to day one. You’ll collaborate with Financial Aid, Housing, and campus teams to clear obstacles, streamline their path, and ensure every student feels supported and ready to begin. If you love fast‑paced work, meaningful impact, and building relationships that matter, this role is for you! This a temporary position

Requirements

• HS Diploma or GED (required)
• Caseload / Portfolio Management: Managed a portfolio of students or clients with deadlines, tracking progress, following up, and ensuring all required steps were completed.
• Multi‑Department Coordination: Worked closely with departments or teams to move students/customers through multi-step processes.
• Documentation & Systems Tracking: Accurately maintained notes and statuses across case‑management tools and handled required document uploads.
• Conversion Pipeline Work: Contributed to improving show rates, completion rates, or other measurable enrollment or onboarding outcomes.
• Ability to quickly triage competing student needs (missing documents, FA appointments, housing tasks) and manage time effectively in a deadline‑driven workflow.
• Build and execute a structured touch base cadence that keeps students on track, drives completion of required steps, and maintains urgency.
• Use empathy, active listening, and clear communication to address student concerns about finances, timing, or process confusion while keeping them engaged and moving forward.
• Be able to work effectively in a high-volume and fast-paced environment

Responsibilities

• Support Student Onboarding: Serve as the primary contact for graduate re‑enroll, transfer, and program‑change students, guiding them through all steps required to successfully begin their program.
• Drive Completion & Show Rates: Proactively reach out to students to ensure all documents, forms, and requirements are completed on time—educating, motivating, and keeping them focused on their start date.
• Coordinate Financial Aid & Housing Steps: Schedule TimeTrade financial aid appointments, direct students to FAFSA support resources, verify completion of required forms, and assist with housing coordination and scholarship documentation.
• Collaborate to Remove Barriers: Work closely with Financial Aid, Scheduling, Housing partners, and Student Development Advisors to troubleshoot issues, provide solutions, and ensure students stay on track.
• Maintain Accurate Records & Communication: Document interactions, update multiple systems of record, summarize next steps, and deliver clear, compassionate communication at every touchpoint.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED