Remote Sales-Driven Customer Service Representative (Seasonal)

Rigdon Inc.Merriam, KS
10d$18Remote

About The Position

We are hiring a high-caliber, sales-driven Customer Service Representative for a remote, seasonal position. This role is designed for top performers. Continued employment is based on meeting KPIs and performance expectations. Who We’re Looking For This role is for a go-getter who: Is sales-driven and confident selling services and solutions that genuinely help clients Can quickly identify problems and see better, more efficient ways to do things Able to rapidly learn our services and systems and translate that knowledge into confident client conversations and sales Retains a high level of information and applies it accurately Follows established processes while using judgment to make decisions on the fly Works independently without micromanagement Takes ownership of results and outcomes Wants to grow with a company through performance, not tenure

Requirements

  • Strong sales and customer service mindset
  • Excellent communication skills (phone, text, and email)
  • Ability to work remotely and stay focused and productive
  • Comfortable making decisions in a fast-paced environment
  • High accountability, strong work ethic, and results-driven mindset
  • Fast reliable internet
  • Laptop or desktop that meets company technical specifications (required for remote work)
  • Ability to work an assigned schedule during business hours
  • Consistent availability during scheduled shifts is required

Nice To Haves

  • Two working monitors is not required but preferred

Responsibilities

  • Handle inbound and outbound client interactions professionally and confidently
  • Sell and upsell products/services based on client needs
  • Deliver high-level customer service while driving revenue
  • Accurately document all interactions and follow internal workflows
  • Proactively identify opportunities to improve client experience and internal processes
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