Remote Referral And Auth Specialist (Must Be Located Near Phoenix)

TEKsystems•Surprise, AZ

4d•$18 - $20•Remote

About The Position

The R&A Coordinator will be required to take both inbound and outbound calls This role will work from an Auto-Dialer (80 calls per day) Metric Goal: 25 Referrals per day 4 hours of the day the R&A Coordinator will be taking high volume inbound calls This role focuses on Primary Care Physicians referring their patients to Specialist To be successful in this role a new hire would be focusing on verifying benefits and scheduling patients with Specialist Doctors The position requires excellent listening skills, the ability to research member and provider questions, and to provide timely follow-up ensuring that all questions or concerns have been fully addressed. The Patient Navigator must at all times demonstrate a supportive demeanor while maintaining a positive, caring and professional attitude. This position requires a highly motivated person with exceptional customer service, relationship management and interpersonal skills. Attention to detail. Capable of independent thinking, as well as perform in a team environment. This role focuses on Complex Specialty Medical Services. Medical terminology knowledge is a must!

Requirements

MUST BE located within a 50-mile radius of PHOENIX, AZ.
Experience Needed: Patient Registration, Scheduler, Prior Authorization and referrals - within the last 2 years is a must.
Medical Office or Healthcare environment
Medical terminology, Insurance verification, insurance benefit knowledge, referral processing and authorization experience required.
High school diploma or equivalent (GED)