Remote Platform Architect

Jobgether

2d•Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Platform Architect. In this role, you will serve as the technical authority for the ServiceNow enterprise platform architecture. Your expertise will ensure that performance is optimized, security compliance is met, and customer modernization goals are strategically aligned across numerous applications. You will collaborate within a dynamic and innovative environment that emphasizes customer success and the growth of the team.

Requirements

Must pass Federal Background Investigation and Federal tax compliance screening
Must be U.S. Citizen or Lawful Permanent Resident with a minimum of 3 consecutive years of U.S. residency
Minimum 7 years ServiceNow/Enterprise Service Management architecture experience
Minimum 2 years in Federal government environments
Recent hands-on experience delivering enterprise service management solutions in a federal environment
Prior ownership of multi-module ServiceNow architectures maintained at n-2 currency
Proven experience with IT Operations Management (ITOM) implementations and NOC environments
Experience with ServiceNow ITOM (Discovery, Service Mapping, Event Management)
CSDM/CMDB strategy and implementation experience
Integration architecture patterns knowledge (REST, SOAP, MID Servers)
Platform upgrade strategy and execution experience
Performance optimization and availability management expertise
Knowledge of security architecture (RBAC, encryption, data segregation)
Required Certification: ServiceNow Certified Technical Architect (CTA)

Responsibilities

Own the technical architecture for production platform and CI segregated instance
Design and validate integration patterns for third-party system connections
Lead annual platform upgrade planning and execution
Conduct ServiceNow health assessments and remediation planning
Develop data architecture models based on ServiceNow best practices
Ensure CMDB accuracy and discovery dependency mapping
Collaborate with customer Enterprise Architecture on cloud security packages
Provide technical oversight for citizen development initiatives
Design solutions that maximize out-of-the-box (OOB) functionality
Review and approve all custom code and configurations for platform integrity