Remote Pharmacy Technician, Order Processing
About The Position
What Retail Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; may also consult with and advise patients and physicians regarding prescribed and over-the-counter medications. Job Summary The Remote Pharmacy Technician, Order Processing plays an important role in delivering medication and pharmaceutical care in communities. This includes developing close relationships with patients in communities we serve and assisting the pharmacists in accurately preparing and delivering prescription medication.
Requirements
- High School diploma, GED or equivalent, or equivalent work experience, preferred
- 2+ years of experience in mail order or retail pharmacy setting, preferred
- Registered or Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy preferred
- Active state or national certification in good standing
- Insurance billing experience, preferred
- Understanding of operational needs and workflow tasks.
- Applies acquired knowledge and skills to complete standard tasks
- Readily learns and applies new information and methods to work in assigned area
- Maintains appropriate licenses, training and certifications
- Works on routine assignments that require some problem resolution
- Works within clearly defined standard operating procedures and/or scientific methods
- Adheres to all quality guidelines
- Works under moderate degree of supervision
- Work typically involves regular review of output by work lead or supervisor
- Refers complex unusual problems to supervisor
- Strong customer service skills
- Strong typing and data entry skills
Responsibilities
- Manage inbound calls and make outbound calls related to setting up orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner
- Input patient data and prescription information into pharmacy information management system
- Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
- As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies
- Review patient insurance coverage status and adjudicate claims for patient orders
- Enter prescriptions in pharmacy system
- Maintain knowledge of and abide by applicable pharmacy laws and regulations
- Communicate with all customers (patients, clinics, caregivers, physicians) in a pleasant and professional manner
Benefits
- Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
