Are you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have experience in retail, customer service, and/or data entry, we want to hear from you! We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, KS, NC, OH, OK, PA, SC, TN, TX, and WV! Pay rate $11.50/hour RESPONSIBILITIES: You will be responsible for handling inbound phone calls from our clients to assist them with their non-emergency medical transportation needs. You will use technology to pioneer new operational models to help make transportation more powerful and more reliable for the healthcare industry. You’re helping to solve one of the nation’s growing healthcare challenges - ensuring patients get to and from their medical appointments, safely and on time. Consult with customers to understand their needs and determine the best option. Have excellent verbal communication skills Ability to adapt to different types of customers and use positive language to represent yourself and the Company Use excellent customer service skills to handle escalated customer interactions WORK ENVIRONMENT AND WORKSPACE: Dedicated home office workspace, ideally a separate room with its own door Adequate space to set up the workstation Ability to hardwire internet (direct connection to your router) and a stable and reliable internet connection Three power connections No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members) to make a quiet and distraction-free work environment Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible TRAINING: Product Training Systems Training Live Remote Training Dayshift Training 100% attendance required SCHEDULE: 8-hour shift Full-time only Second Shift (afternoons and evenings) Schedules will include a weekend shift Schedules are assigned in the interview process and will remain as your permanent schedule Ready to make a difference? Apply today and join a team that values your skills and contributions!