Remote Patient Monitoring Specialist

Nevada Heart and Vascular Center•Las Vegas, NV

11h

About The Position

Nevada Heart & Vascular Center (NHVC) is a leading cardiovascular practice dedicated to providing compassionate, high-quality care through innovation, collaboration, and patient-centered services. Our growing Remote Patient Monitoring (RPM) program plays a critical role in improving outcomes and extending care beyond the clinic walls. NHVC is seeking a Remote Patient Monitoring Specialist to support and grow our Remote Patient Monitoring program. This role works closely with patients, caregivers, cardiology providers, and internal departments to ensure patients are successfully enrolled, supported, and monitored using RPM technologies. The ideal candidate is detail-oriented, patient-focused, and comfortable working in a fast-paced healthcare environment. This position primarily interacts with patients by phone, with occasional in-clinic support for device assistance and enrollments. Why Join NHVC? Be part of a growing, innovative Remote Patient Monitoring program Meaningful work improving patient outcomes outside traditional clinic visits Supportive, team-oriented healthcare environment Opportunities for learning and professional growth

Requirements

High school diploma or GED required
Experience in a medical or healthcare setting preferred (not required)
Strong computer skills, including word processing, spreadsheets, and email
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a collaborative team
Comfortable managing multiple tasks in a fast-paced environment
Professional telephone and in-person communication
Time management and multi-tasking
Analytical thinking and data interpretation
Patient-centered service mindset
Technological proficiency with healthcare systems preferred
Ability to sit, see, speak, and hear for extended periods
Ability to use standard office equipment (PC, phone, copier, fax)
Occasional light lifting (up to 20 lbs)
Primarily indoor office environment with minimal travel

Responsibilities

Professionally greet and assist patients both by phone and in person
Verify patient identity and accurately enter patient data into electronic systems
Enroll patients into the Remote Patient Monitoring program and provide device support
Maintain required records, documentation, and correspondence
Ensure patient confidentiality and compliance with HIPAA regulations
Track and interpret patient data using digital tools and reporting systems
Escalate issues to the Lead or Supervisor when appropriate
Collaborate with physicians, caregivers, and clinical teams
Participate in department meetings, projects, and continuous improvement initiatives
Meet or exceed departmental short- and long-term performance goals
Perform additional administrative and clerical duties as assigned