Remote Patient Advocate Coordinator - Dallas, Tx

The US Oncology Network•Dallas, TX

2d•Remote

About The Position

The US Oncology Network is looking for a Remote Patient Advocate Coordinator - Dallas, Tx to join Texas Oncology Foundation, Inc. Some travel, up to 15%, may be necessary and weekends. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. What does this position do? Under general direction, the Patient Advocate Coordinator oversees the day-to-day management of patient assistance programs, including financial aid, transportation, lodging, and parking support. The position spans four core areas: program administration (managing and coordinating all assistance programs and the approval committee process), documentation & data (maintaining patient files and tracking/reporting program outcomes), collaboration & outreach (working with local grant facilitators and social workers), and compliance & stewardship (monitoring program balances, ensuring compliance, and driving process improvement). Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values.

Requirements

Bachelor’s degree in nonprofit management, business administration, communication or related field
Or
Associate’s Degree + four (4) years of related work experience
Or
High School diploma or equivalent and eight (8) years of related work experience
Minimum of three (3) years prior experience inpatient benefits coordination, financial assistance program or related social or healthcare support role is strongly preferred.
Ability to work independently
Requires sitting for long periods of time.
Some bending and stretching are required.
Adequate finger dexterity and feeling to perform keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers.
Requires vision and hearing corrected to normal range.
Must be able to view computer screens and printed material accurately.
Occasionally lifts and carries items weighing up to 40 lbs.

Nice To Haves

Experience with Raiser’s Edge or similar donor/grant management database systems is a plus; willingness to learn required.

Responsibilities

Manage and coordinate all patient financial, transportation, lodging and parking assistance programs
Oversee the assistance approval committee process
Maintain accurate and organized patient assistance files and documentation
Track, compile and report program data and outcomes
Collaborate with local grant facilitators/local social workers
Monitor program balances and assist with fund stewardship
Ensure program compliance and process improvement