Remote Ops Manager, Enablement Programs

Cribl
12h$115,000 - $155,000Remote

About The Position

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You’ll Love This Role We are seeking a Remote Operations Analyst - Enablement Programs to design, deliver, and scale initiatives that drive adoption of remote-first practices across Cribl. As an individual contributor, you'll build and facilitate training across knowledge management, remote collaboration norms, and AI capabilities – then evolve these into sustained reinforcement programs that drive the right behaviors company-wide.

Requirements

  • 7-10 years of experience designing and delivering enablement or training programs in a corporate environment, with proven ability to facilitate engaging learning experiences
  • Strong program management skills with demonstrated ability to manage multiple workstreams simultaneously, keeping initiatives organized and on track
  • Proven track record of changing employee behaviors at scale, with ability to demonstrate measurable improvements in adoption, engagement, or process adherence
  • Experience using collaboration, AI, and enablement delivery tools (e.g., Slack, AI assistants, LMS platforms, SCORM); ability to learn new systems quickly
  • Direct experience working in fully remote or distributed teams; deep understanding of remote work dynamics and how they differ from in-person collaboration
  • Excellent facilitation and presentation skills with ability to adapt delivery style to different audiences (new hires, managers, executives, technical teams) and create clear, engaging written content
  • Experience building enablement programs from scratch in ambiguous environments; able to define structure where none exists
  • Comfort using data (engagement metrics, survey results, usage analytics) to refine programs and prioritize roadmaps

Responsibilities

  • Enablement Program Design & Delivery
  • Design enablement programs for existing employees and new hires across key tools, capabilities, and remote-first norms
  • Facilitate interactive, remote-optimized sessions that engage diverse audiences and create space for all voices
  • Develop asynchronous enablement approaches (newsletters, drip campaigns, self-serve resources) to complement live training
  • Partner cross-functionally with subject matter experts to co-design content and tailor comms cascades, piloting new approaches and leveraging AI tools to extend your impact
  • Program Management & Coordination
  • Manage multiple concurrent enablement initiatives across Remote Ops pillars (Knowledge Management, Remote Norms, Strategic Programs), balancing timelines, stakeholders, and deliverables
  • Track program effectiveness through analytics and feedback loops; iterate based on engagement data and business outcomes
  • Proactively gather insights from stakeholders, usage data, and organizational trends to identify knowledge gaps and prioritize new enablement strategies aligned with company goals
  • Change Management & Adoption
  • Evolve foundational enablement programs into sustained reinforcement strategies that embed remote-first behaviors over time
  • Build and activate communities of practice and champion networks to scale adoption through peer influence
  • Partner with senior leadership to tailor enablement approaches to their teams' needs and present progress, wins, and impact to maintain executive buy-in
  • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours

Benefits

  • health
  • dental
  • vision
  • short-term disability
  • life insurance
  • paid holidays
  • paid time off
  • a fertility treatment benefit
  • 401(k)
  • equity
  • eligibility for a discretionary company-wide bonus
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