Remote Operations Center Specialist

DYNAMIS POWER SOLUTIONS LLC•The Woodlands, TX

8d•Onsite

About The Position

The Remote Operations Center (ROC) Specialist is responsible for providing continuous monitoring. operational oversight. and first-line support for Dynamis' fleet of mobile power generation units embedded within the Dynamis Engineering Department. This role ensures reliable 24/7 system surveillance, timely detection of issues, and accurate documentation of events through the company ticketing tools. ROC Specialists play a critical role in bridging real-time operations with technical escalation by coordinating with Product Support Engineers (PSEs) and field personnel. The ROC Specialist provides essential frontline operational assurance, including the ability to remotely operate units when onsite operators are unavailable. This position is ideal for individuals with strong organizational skills, attention to detail, and a passion for ensuring reliability in mission-critical energy operations.

Requirements

Must be legally authorized to work in the United States without the need for sponsorship.
Must be at least 18 years of age or older.
Successfully passes all applicable general pre-employment testing including but not limited to: background check, pre-employment drug screening, pre-employment fit tests, pre-employment aptitude and/or competency assessment(s).
Daily overtime required and in-person, predictable attendance in The Woodlands, TX.
Proficiency in spoken English language, bilingual Spanish is a plus.
Valid U.S. Driver’s License required.
Most employment is contingent upon meeting company driving standards, including 3 year U.S. driving history and an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.
0-7 years of previous electrical/controls troubleshooting experience.
U.S. High School Diploma or GED is required.
Knowledge of electrical devices such as relays, transducers, sensors, and systems. etc.
Knowledge of industrial equipment and turbine control systems such as: Woodward GAP, GE Proficy Machine Edition, Siemens S7, Allen Bradley RSLogix. etc.
Able to read electrical/controls drawings.
Ability to work within a team concept to successfully complete assigned tasks.
Ability to take instruction well and interact with other employees in a positive manner within the framework of assigned work groups.
Efficient at Microsoft office (word, excel. PowerPoint. outlook)
Successfully completes New Hire Safety Orientation and annual rece1tification.
Able to interpret electrical/controls drawings.

Nice To Haves

Knowledge of power generation packages (such as MTU/LM2500/CAT) preferred.
Knowledge of GE and other gas turbine related controls programs.

Responsibilities

Monitor the Dynamis data telemetry platform to ensure real-time operational awareness of power generation assets.
Accurately create, manage. and track tickets. ensuring all events, issues, and actions are properly documented.
Provide first-line operational support to customers and field personnel, escalating issues to Product Support Engineers as needed.
Remotely operate equipment when onsite operators are unavailable ensuring safe and reliable continuity of operations.
Review and analyze system alerts, alarms, and performance trends to identify potential risks or required interventions.
Support coordination of incident response and troubleshooting with PSEs and other engineering staff.
Maintain 24/7 situational coverage within the Remote Operations Center, ensuring seamless shift handover and communication.
Perform other related duties as assigned to assist with the success of operations and overall business continuity.

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