Remote Nurse Health Specialist (Must have California RN License)

Alignment Health

1d•Remote

About The Position

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Alignment Virtual Care Center is a collaborative approach to providing patients telehealth services 24 hours a day, 7 days a week. It is intended to provide support for Alignment Healthcare patients by being available to address any concern at any time. This program provides patients with medical and social support through virtual visit when they need it, with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible. The virtual care center program is offered to eligible patients at no cost to them. In this role, Nurse provides triaging service for patients who call into the virtual care center. Expected to escalate patient calls to Advanced Practice Clinician (APC) when appropriate. Responsible for managing patient care and treatment in collaboration with the Physician and Nurse Practitioner/Physician Assistant. The Alignment Virtual Care Center is a collaborative approach to providing patients telehealth services 24 hours a day, 7 days a week. It is intended to provide support for Alignment Healthcare patients by being available to address any concern at any time. This program provides patients with medical and social support through virtual visit when they need it, with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible. The virtual care center program is offered to eligible patients at no cost to them. In this role, Nurse provides triaging service for patients who call into the virtual care center. Expected to escalate patient calls to Advanced Practice Clinician (APC) when appropriate. Responsible for managing patient care and treatment in collaboration with the Physician and Nurse Practitioner/Physician Assistant.

Requirements

Knowledge of clinical standards of care
Minimum 1- year experience as an RN
Requires successful completion of an accredited Nursing Program; BSN preferred, Registered Nurse, required
Current, unrestricted license for California, Nevada, and North Carolina
Must have CPR certification
Excellent administrative, organizational and verbal skills
Effective communication skills with seniors
Computer literate and able to navigate the internet
Ability to work independently
Detail oriented
Dependable and reliable
EMR experience is strongly preferred
Must be flexible with schedule as position is active 24 hours 7 days a week This includes alternative shifts such as day, evening, or overnight, weekends, and holiday coverage. Shifts can be scheduled over 8 or 10 hours.

Nice To Haves

Experience in gerontology, adult care, preferred
Experience in palliative/hospice and complex care management, preferred
Experience in Home Health including wound care, preferred
Knowledge of Medicare Managed Care Plans, preferred
Bilingual skills valued (Spanish preferred)

Responsibilities

Answering all in bound calls into the virtual care center
Expected to use clinical judgement to address patient concerns
Collaborates with primary care physician, Extensivist, and Nurse Practitioner/PA, and Case Manager to develop care plan for members.
For non- care anywhere patients Conduct outbound calls and virtual visits to complete patient follow up
Daily review of vitals for patients enrolled in remote patient monitoring program
Support disease management referrals
Interprets and evaluates diagnostic tests to identify and assess patients’ clinical problems and health care needs.
Educates members on topics such as disease process, end of life, medication, and compliance.
Discusses case with physician/Nurse Practitioner/PA when appropriate.
Use of Electronic Medical Records required.