Remote Member Relations Associate

AIL

4d•Remote

About The Position

AO Globe Life is hiring motivated, service-oriented professionals to join our growing remote team. This opportunity is ideal for individuals who want to build a long-term career in a structured, supportive environment while making a meaningful impact on the families we serve. With comprehensive training, pre-qualified client consultations, and a fully remote setup, you’ll be positioned to focus on professional growth and delivering strong client experiences from day one. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Leadership development and advancement opportunities Recognition programs and performance-based incentives A stable organization with a 70+ year legacy of service

Requirements

Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States
Eligible to obtain a Life Insurance License (licensing support provided)

Nice To Haves

Customer service or client-facing experience is helpful but not required

Responsibilities

Connect with individuals who have requested information about benefit programs
Understand client needs and provide clear, personalized guidance
Explain available coverage options in a professional, easy-to-understand manner
Support clients through the enrollment process and provide follow-up communication
Assist existing clients with updates, reviews, and general support
Maintain accurate digital records and ensure compliance standards
Participate in training sessions, mentorship programs, and team collaboration