Remote - Medical Receptionist

Careharmony • Charlotte, NC

134d • $14 • Remote

About The Position

CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health. CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.

Requirements

• Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role.
• Excellent written and verbal communication skills.
• Excellent interpersonal and customer service skills.
• Positive, uplifting personality with a natural ability to handle and deescalate escalations.
• Basic understanding of administrative and clerical procedures.
• Fundamental experience working with Microsoft Office Suite or related software.

Nice To Haves

• Minimum of one (1) year clinical experience.
• Active Clinical Multi-State/Compact License.
• Associates' Degree or equivalent preferred.

Responsibilities

• Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.
• Routes messages and escalations to the appropriate department or team member.
• Schedules appointments, reschedules as needed.
• Performs administrative and clerical support tasks.

Benefits

• Remote work with hardware provided.
• Flexible working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree