Remote Medical Collections Specialist

Community Health Systems Professional Services Corporation•Fort Smith, AR

23h•Remote

About The Position

As a Remote Medical Collections Specialist at Community Health Systems (CHS) - Shared Services Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including: Paid Time Off (PTO) Comprehensive Health Benefits - Medical, Dental & Vision 401k with company match Tuition reimbursement The Remote Collections Specialist is responsible for processing, reviewing, and verifying reimbursement claims to ensure accuracy, compliance, and timely resolution. This role involves analyzing account balances, identifying discrepancies, and applying appropriate transaction codes to facilitate accurate claims processing. The Reimbursement Specialist I collaborates with internal teams to support workflow efficiency, revenue integrity, and compliance with payer guidelines while maintaining productivity and accuracy standards.

Requirements

H.S. Diploma or GED required
0-1 years of experience in medical billing, reimbursement, claims processing, or accounts receivable required

Nice To Haves

Associate Degree or coursework in Accounting, Finance, Healthcare Administration, or related field preferred
Experience with payer reimbursement policies, claim adjudication, and healthcare revenue cycle operations preferred

Responsibilities

Processes and verifies reimbursement claims, ensuring accuracy and compliance with payer guidelines and regulatory requirements.
Reviews and resolves claim discrepancies, identifying incorrect payments, denials, or underpayments and taking appropriate action.
Applies correct transaction codes to accounts, ensuring proper claim adjudication and reimbursement flow.
Monitors and follows up on outstanding claims, ensuring timely resolution and payment collection.
Collaborates with revenue cycle teams and payers to investigate claim denials and appeal decisions when necessary.
Researches and interprets payer policies, ensuring adherence to reimbursement requirements and claim submission rules.
Documents account actions accurately and thoroughly in the appropriate systems, maintaining compliance with department protocols.
Identifies process improvement opportunities, contributing to increased efficiency and streamlined reimbursement workflows.
Maintains strict confidentiality of patient and financial information, ensuring compliance with HIPAA and corporate policies.
Performs other duties as assigned.
Complies with all policies and standards.