Remote Loss Mitigation Claims Specialist - EST/CST

TEKsystemsHouston, TX
2d$27 - $27Remote

About The Position

NOW HIRING REMOTE LOSS MITIGATION SPECIALISTS Must be located in EST or CST states The Specialist, FHA Loss Mit Claims is responsible for the filing of all Loss Mitigation claims including Partial Claims, SFB (Special Forbearance) incentive claims, Loan Modification incentive claims and HAMP claims. It is essential these functions are handled as timely as possible within established requirements to minimize all associated losses.

Requirements

  • 3+ years of loss mitigation, mortgage default or foreclosure experience required
  • Mortgage document management
  • Strong attention to detail
  • Strong data entry accuracy
  • Ability to work Monday-Friday 8am-4pm EST / 7am-4pm CST

Responsibilities

  • Review loan data and loss mitigation documentation to validate eligibility for claim filing and to ensure completeness of claim completion; some follow up may be required to obtain trailing information or documents to support filing of the claim.
  • File all loss mitigation claims within required SLA
  • Work to resolve exceptions on suspended claims
  • Monitor daily reports and queues
  • Ensure Manager is kept informed of all trends and issues including, but not limited to, loss mitigation denials.
  • Plan and schedule work so that it can be performed effectively and efficiently to reduce costs where possible by improving methods and processes
  • Complies timely and accurately with instructions provided by Manager. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.
  • Maintain regular and punctual attendance

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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