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The Remote Korean Bilingual Member Engagement Coordinator at BeneLynk is responsible for assisting Medicare and Medicaid Managed Care Plan Members in navigating their benefits and enrollment processes. This role involves making and receiving calls to educate members about available resources and programs that can enhance their quality of life. The position requires a proactive attitude and the ability to work in a fast-paced, production-based environment, focusing on meeting performance metrics and compliance standards.