Remote Inside Sales Representative

Lincare

388d • Remote

About The Position

The Remote Inside Sales Representative at Lincare plays a crucial role in increasing revenue by managing customer inquiries and providing accurate information about the company's products and services. This position requires effective communication skills and the ability to follow company policies and procedures to ensure operational effectiveness and customer satisfaction.

Requirements

• Must have excellent telephone customer service skills.
• Must be computer literate.
• Must have mastery of the English language, both oral and written.
• High School Diploma or Equivalent.
• Inside sales experience.
• Call Center experience.
• Medical industry knowledge beneficial.
• Ability to type at least 25-30 words per minute.

Responsibilities

• Establishes customer contact by initiating follow up outbound calls and receiving inbound return calls.
• Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary.
• Resolves customer concerns by providing appropriate information regarding products and services.
• Records customer information and maintains database by obtaining, entering, and verifying required data.
• Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards.
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts.
• Completes and ensures accurate validation of insurance benefits.
• Provides customer follow-up as required.
• Contributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED