Remote Inside Sales Account Executive

Blue Mountain Quality ResourcesState College, PA
12hRemote

About The Position

We're seeking an Inside Sales AE to manage a portfolio of high-profile Life Sciences accounts, driving renewals and revenue growth through consultative engagement and strategic relationship building. This role combines proactive prospecting, pipeline management, and cross-functional collaboration to ensure customer success and expand adoption of products and services.

Requirements

  • Strategic approach to problem solving and negotiation
  • Experience building trusted relationships with executive sponsors and decision makers at the highest organizational level
  • Ability to work independently, in a fast-paced and dynamic environment
  • Strong technical background and sales/customer orientation
  • CRM ( i.e., Salesforce, Dynamics, Sugar) and LinkedIn expertise
  • BS/BA or equivalent
  • Excellent interpersonal skills and fluent English verbal and written communication skills are essential in this collaborative work environment.

Responsibilities

  • Customer Engagement & Revenue Growth Own and lead a targeted book of high-profile Life Sciences accounts, with the goal of renewing customers year-over-year and identifying revenue expansion opportunities.
  • Consult with customers to understand their business, challenges, pain points, and strategic goals throughout the customer lifecycle .
  • Establish and grow key relationships with executive sponsors, champions, and decision makers across the customer's organization.
  • Ensure customers' overall objectives are being met, and they are finding ongoing value through the adoption of product and services.
  • Partner closely with Product and Customer Success leadership to mitigate churn risk and ensure ongoing customer success
  • Prospecting & Outreach Develop new prospects and interact with existing customers primarily by phone to increase sales of an organization's products and/or services.
  • Execute multi-channel outreach (calls, personalized email sequences, LinkedIn/social selling) to engage target accounts and key personas within the Ideal Customer Profile (ICP).
  • Leverage AI-powered tools to research prospects, identify buying signals, and generate initial, personalized outreach drafts for faster iteration.
  • Assess the prospect's needs, budget, authority, and timeline.
  • Sales Process & Pipeline Management Meticulously log all sales activities, conversations, and prospect data in the company CRM.
  • Maintain a clean and accurate sales pipeline to ensure reliable forecasting.
  • Use AI features within the CRM as they are developed to prioritize your daily activities and focus on the most promising leads.
  • Prepare and present reports on key performance indicators relative to assigned pipelines .
  • Collaboration & Internal Alignment Collaborate and strategize with sales team and leadership to ensure that goals are met.
  • Evangelize new product features and provide customer feedback to Sales, Product, Customer Success and Development teams.
  • Support the Customer Success Team as needed by attending meetings, business review calls, creating quotes, supporting sales/product questions, and other tasks that may arise during their efforts to support your accounts.
  • Meets with other members of Blue Mountain to share work experience and knowledge.
  • Tools & Technology Utilize Microsoft Copilot tools to record, transcribe, and analyze calls, helping to pinpoint key objections and summarize customer needs.
  • Understand functionality of product and services and adapt your conversation to a customer's interests.
  • Industry Knowledge & Professional Development Participate in events/seminars and maintain a deep understanding of the Life Sciences Manufacturing space.
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