About the position
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You’d be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Responsibilities
- Handle inbound calls and warm leads.
- Consult with customers on their insurance needs.
- Match the correct coverages, products, and benefits to convert sales leads into policyholders.
Requirements
- 2-3 years sales experience preferred.
- 2 years of sales/service-related work experience required.
- Strong, engaging interpersonal and persuasion skills needed to close sales.
- Ability to communicate well to both prospects and customers.
- Excellent analytical, decision-making and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
Benefits
- Comprehensive medical benefits from Day 1.
- Paid training in a remote work environment.
- All computer equipment is provided.
- Opportunities for rewards and recognition.
