Remote Inbound Sales Representative (Voice)

Comcast

3d•$15•Remote

About The Position

This job entails achieving sales targets by effectively selling products and services and enhancing customer engagement through personalized interactions. It involves using consultative sales methods, fostering customer relationships, and professional conduct while managing complex systems in a dynamic setting.

Requirements

Communication
Critical Thinking Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Technical Knowledge
Workplace Organization
High School Diploma / GED
0-2 Years Relevant Work Experience

Responsibilities

Achieving sales targets by effectively selling products and services, and articulating the Company's advantages
Employing consultative sales techniques to assess customer needs, overcome objections, and provide personalized solutions
Enhancing customer engagement by transitioning inquiries to sales opportunities and educating on the Company's offerings
Building and maintaining customer rapport, ensuring a unique and positive experience through personalized interaction
Upholding professionalism and integrity, demonstrating active listening and problem-solving skills in customer communications
Navigating complex systems to accurately process sales transactions and maintain high-performance levels in a dynamic environment
Collaborating within the sales team to promote a cohesive customer experience and support the achievement of collective goals
Adhering to established sales processes and protocols to consistently deliver excellent customer service and support sales objectives
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.