Remote Hospitality Coordinator

ExploreMore with Fran

80d

About The Position

We are a leading hospitality organization committed to providing exceptional services to our guests. As a Hospitality Coordinator, you will play a key role in managing day-to-day operations, helping to coordinate guest services, and ensuring all aspects of their stay are handled smoothly.

Requirements

• Passion for hospitality and providing excellent customer service.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in using office software and reservation systems.
• Ability to manage multiple tasks and remain calm under pressure.

Nice To Haves

• Previous experience in hospitality or customer service is a plus but not required.

Responsibilities

• Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date.
• Coordinate guest services, including check-ins, check-outs, and any special requests during their stay.
• Assist in organizing events, meetings, and special accommodations for guests.
• Maintain a positive, friendly, and professional demeanor while interacting with guests.
• Communicate effectively with team members to ensure high standards of service are met.
• Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay.
• Perform general administrative tasks, including filing and record keeping, to support operations.

Benefits

• Competitive pay with performance-based incentives.
• Flexible work schedule, with both part-time and full-time options available.
• Opportunities for career growth within a supportive team.
• Discounts on hospitality services and partner offerings.
• Collaborative and dynamic work environment.

What This Job Offers

• Career Level: Entry Level