Green Dot Corporation-posted 3 months ago
$33,900 - $50,900/Yr
Full-time
1,001-5,000 employees

As a Fraud Investigator at Green Dot, you will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity. This role involves investigating suspected, alleged, or known internal and external fraud perpetrated against Green Dot and its customers. You will conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes, which involve highly confidential data and communication with external and internal partners. Your responsibilities will include executing SQL data pulls and batch processes related to fraud investigations, presenting findings and recommendations, and recommending actions on merchants, accounts, and fraud strategy for rules implementation. You will also assist with minor database administration activities and process daily queue work or email referrals to support the Fraud Operations team. Strong judgment and the ability to plan and accomplish goals under general supervision are essential for this role.

  • Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes.
  • Execute SQL data pulls and batch processes related to fraud investigations.
  • Present findings and recommendations from fraud investigations.
  • Recommend actions on merchants, accounts, and fraud strategy for rules implementation.
  • Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities.
  • Assist with minor database administration activities.
  • Process any daily queue work or email referrals as needed to support the Fraud Operations team.
  • Communicate with partners related to current research requests.
  • Use sound judgment to plan and accomplish goals under general supervision.
  • Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry or fraud operations.
  • High level of proficiency in Excel and SQL or a willingness to further enhance those skillsets.
  • Flexibility including willingness to work on weekends and outside of normal business hours if necessary.
  • Bachelor’s Degree or professional certifications strongly preferred.
  • Diversity and equal opportunity for all applicants and employees.
  • Reasonable accommodations for candidates on request.
  • Respect for applicants' privacy rights.
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