Remote Executive Assistant-Zirtual

Zirtual • Provo, UT

94d • $1,500 - $3,800

About The Position

Zirtual is a work-life balanced company that offers clients experienced, educated remote executive assistants for their personal and professional needs. Our US-based Virtual Assistants (VA) strive to meet and exceed client needs and expectations. The Virtual Assistant is a vital member of Zirtual. The VA is the main point of contact with clients and will work independently with the clients. The VA will receive support from their assigned Account Supervisor, who will assist the VA-client relationship with plan modifications, questions, and provide feedback on quality, delegation issues, and more. This role requires the ability to be on the phone and make outbound calls daily. The VA will provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VA is responsible for being the main point of contact for their assigned clients and being familiar with each client’s needs and preferences. The VA must be willing to make outbound calls. The VA must have consistent and proactive communication with clients and the Account Supervisors. Virtual Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success.

Requirements

• Clear, precise, proactive, and professional written and verbal communication skills
• Ability to organize and effectively prioritize tasks
• Ability to multi-task with various programs and learn new programs as required
• Ability to commit to a minimum of one year with Zirtual
• Meticulous attention to detail, along with the ability to comprehend difficult tasks
• Capable of responding to stress in a fast-paced environment
• Strong interpersonal skills and ability to quickly develop working relationships
• Affable and enthusiastic attitude toward teamwork
• Internet/Web and computer savvy
• Associate’s Degree, Bachelor's Degree, or a minimum of 7 years experience as an Executive Assistant to C-level executives
• Minimum of 4 years of administrative experience
• Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office
• Proficiency with a task management program such as Trello or Asana
• Reliable Internet connection, computer, and phone
• Typing ability of at least 50 WPM with accuracy
• Available during business hours PST or EST Monday-Friday, unless otherwise agreed in writing with each client

Nice To Haves

• Preferred experience working with C-level executives
• Preferred experience with a communication program such as Slack
• Preferred experience with a CRM platform such as SalesForce, Hubspot, or Zoho
• Preferred experience with an expense reporting program such as Quickbooks or Expensify
• Preferred experience with a travel management program such as Concur
• Preferred experience with a social media management program such as Hootsuite and Wordpress

Responsibilities

• Calling warm leads
• Data collection
• Scheduling and coordinating appointments as necessary
• Facilitate on-time project and goal completion
• Proactively monitoring the client’s calendars to identify potential conflicts
• Conduct research on events, travel, projects, etc.
• Ensuring specifications of the purchase meet the client’s satisfaction
• Expense reporting and organization of expenses as necessary
• Inbox management, calendar management, transcription, standard business correspondence, research, and data entry
• Responding to and organizing emails as necessary
• Draft agendas, take meeting minutes, and provide follow-up as required
• Accurately and in real-time track all billable hours for the client in the official Zirtual time tracking system
• Other duties as assigned

Benefits

• Compensated as a 1099 independent contractor
• Monthly pay averaging $1500-$3800 per month, depending on the client mix
• Higher minute-based rate for outbound calling client plans

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 101-250 employees