(REMOTE) Epic Application Coordinator- Beacon

Trinity Health • Livonia, MI

90d • $44 - $66 • Remote

About The Position

Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers.

Requirements

• Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience.
• Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant.
• Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date.
• Current Epic certification preferred.
• Three (3) to five (5) years knowledge and leading performance/business process improvement activities.
• Ability to interface with multiple technical and business teams.
• Familiarity with information systems, clinical software and other computer applications.
• Strong communication skills with the ability to communicate information clearly and concisely.
• Strong analytical abilities and the ability to assess and match team member skills to team responsibilities.

Nice To Haves

• Experience with PDCA, Lean, Six Sigma or other continuous process improvement methodologies.
• Ability to motivate team members and show appreciation for the overall team efforts.
• Recognized and respected in the organization.

Responsibilities

• Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions.
• Establishes priorities that align with organizational initiatives.
• Manages multiple projects simultaneously and adapts to frequent changes in priority.
• Consults with providers, clinicians, executives and management at all levels to provide support for decisions, workflows, new initiatives and other assignments.
• Provides critical analysis of data to support assigned program, project and/or engagement.
• Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation.
• Researches and contributes to recommendations into timing of introduction of new functionality.
• Supports upgrade design process and decision-making.
• Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems.
• Provides leadership direction for application integration decisions with impacts across applications and clinical/business units.
• Assists product teams in development of design and required documentation.
• Analyzes business processes and reengineers those processes to improve business and/or clinical needs.
• Prepares or participates in the preparation of detailed project work plans and project status reports.
• Assists and collaborates with system decision making groups in determining best practice evidence-based workflows.
• Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies.
• Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions.
• Models teamwork within the System Office and with RHMs.
• Actively pursues professional growth opportunities.
• Utilizes support staff appropriately and adopts new tools to manage projects and documents.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations.

Benefits

• Remote opportunity
• Hourly pay range: $44.56-$66.87

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees