Remote - Entry Level Customer Service

Spade Recruiting • Murfreesboro, TN

89d

About The Position

We partner directly with members of unions, credit unions, and associations throughout North America, providing them with supplemental benefit programs they’ve specifically requested. This role offers independence, personal growth, and the chance to make a lasting difference. There is no prospecting or cold calls, and no door-to-door canvassing. You will only have genuine conversations with families who are expecting to hear from you.

Requirements

• Excellent communication and interpersonal skills
• Ability to learn and navigate online tools and platforms
• Self-driven, organized, and dependable
• Comfortable managing your own schedule and results
• Positive attitude and willingness to grow
• Must be able to pass a background check
• Authorized to work in the U.S. or Canada

Responsibilities

• Conduct virtual meetings (Zoom/phone) with members to review their benefit options
• Clearly explain available coverage and answer questions
• Match solutions to each household’s unique needs
• Accurately complete applications and maintain records
• Provide ongoing service, support, and follow-up care
• Participate in professional training and leadership development opportunities

Benefits

• Comprehensive training with ongoing mentorship
• Weekly pay plus performance incentives
• Opportunities for advancement into leadership positions
• Remote work flexibility with full control of your schedule
• Supportive team culture with recognition and rewards
• Exclusive travel incentives for top performers (Cancun, Bahamas, Las Vegas, etc.)

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees