Remote - Entry Level Customer Service

Spade Recruiting • San Jose, CA

89d

About The Position

We work exclusively with members of unions, credit unions, and associations across North America, helping families secure supplemental benefits they’ve personally requested. This means: No cold calling, No door-to-door sales, Only meaningful conversations with people who want to hear from you. This is a career path offering independence, growth, and impact.

Requirements

• Strong communication and people skills
• Comfort with basic computer tools and online platforms
• Self-motivation, accountability, and organization
• Ability to manage your own schedule and achieve consistent results
• Positive, professional attitude with a willingness to learn
• Must pass a routine background check
• Legally authorized to work in the U.S. or Canada

Responsibilities

• Meet with members virtually (via Zoom/phone) to discuss their benefit options
• Present available programs clearly and professionally
• Recommend tailored solutions that fit each family’s needs
• Complete applications and ensure accurate documentation
• Provide ongoing support, service, and follow-up
• Grow your career through continuous training and leadership development

Benefits

• Complete training & mentorship — no experience needed
• Weekly pay + performance bonuses
• Clear advancement path into leadership roles
• Flexible scheduling & 100% remote work
• Company benefits package (health, life, etc.)
• Annual incentive trips for top performers (Bahamas, Cancun, Las Vegas, and more)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees