Remote - Enrollment Specialist - Sales

CareHarmony • GA

112d

About The Position

CareHarmony is a venture-backed start-up formed to help physicians thrive in the new era of value-based care by combining the latest advancements in population health technology with 24/7 care coordination services. We are on a mission to heal healthcare and set the benchmark for managing chronically ill patients. An Enrollment Specialist is a member of the Patient Engagement Specialist (PES) team, telephonically educating and enrolling patients in a Medicare-sponsored care coordination program designed to help the patient better manage their chronic illnesses (diabetes, high blood pressure, COPD, etc.).

Requirements

• Sales acumen is required.
• Proven adaptability in a high-volume sales space with the ability to meet deadlines and metrics.
• Excellent communication skills with the ability to articulate a warm and professional etiquette on the phone.
• High-quality data entry skills and ability to multi-task.
• Natural ability to express empathy with a patient-focused mindset.

Nice To Haves

• Experience in a healthcare-related field.
• Familiarity with Medicare programs and care coordination services.

Responsibilities

• Work from an assigned patient pool, making outbound calls to educate patients on the advantages of our care program.
• Establish rapport with potential patients and overcome objections to participation.
• Tailor messaging to patients based on their demographics, unique health concerns, and insurance.
• Deliver high call volume, spending over 80% of time on the phone.
• Communicate effectively to explain the program in an informational, influential, concise, and personable manner.
• Work within a team dynamic and demonstrate leadership qualities.
• Maintain high-quality data entry skills and the ability to multi-task.
• Express empathy with a patient-focused mindset and engagement.
• Be creative in delivering education to patients while showcasing benefits of the CCM program.
• Utilize different software platforms (Microsoft Office: Outlook, Excel, Word, Skype).

Benefits

• Health Benefits (core medical, dental, vision)
• 401k with match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Full Time, 100% Remote
• Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees