Remote e-Billing Analyst

Williams Lea • Columbus, OH

82d • $26 - $28 • Remote

About The Position

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

Requirements

• Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
• Minimum two years of hands-on e-Billing experience in a law-firm or professional organization required. Four years of experience preferred
• Aderant, Elite, LawTime (or equivalent) legal accounting software experience
• Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines
• Strong technology and office skills, including advanced proficiency in Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports
• Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player
• Detail-oriented with a customer service approach and attitude for problem-solving
• Anticipate work needs, organize workflow; follow through with minimal direction and follow up independently
• Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced ever-changing work environment, and successfully prioritize and adapt to changing demands
• Flexibility to adjust to varied situations and possibly work weekends or evenings as needed
• Able to influence/steer at a senior and executive level within and outside client groups

Responsibilities

• Work directly with the client's E-billing Manager on any ad-hoc e-bill related management/client requests
• Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing
• Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process
• Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
• Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
• Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system
• Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
• Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices
• Promote effective work practices, working as a team member, and show respect for co-workers

Benefits

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Company Provided Parking
• Additional Employee Perks and Discounts

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees